She was so excited to get it in the mail, take it out of the package, ignore reading the pamphlet on how to set up and run, and immediately plugged the battery pack into the wall for the endless 12 hour first charge.........
Thursday passes with the no-charge indicator light still on....then Friday, still the indicator light is still flashing not charged yet......Saturday rolls around and same thing still indicator light flashing and no "robo-vac" running around the house vacuuming my 92 year old grandmothers very messy house.
Usually she is very strong-willed and will take suggestions from noone. I said to her as gently as possible....."how about I have Mr. Fix-It take a quick look at it?"....she almost immediately agrees with my suggestion#$%^&*(!.
Mr. Fix-It is in the woodshed filling the stove because we have had single digit temperatures here in the frozen tundra of the Northeast. I bring him the robot vacuum.....he looks at me as if to say " you don't want me to look at that do you?" Of course he digs in immediately and decides to first test the AC/DC adaptor and it is fine, he then takes off the battery cover and hooks a meter to it and finds it is charged fully.....so why wont this little plastic, made in china, piece of junk work? After removing countless screws from the housing we seperate it. It takes just a minute or two for Mr. Fix-it to
see that the very small computer board that the battery pack plugs into is cracked. We can either resolder a wire in there or send it back to the manufacturer, gramma decides to send it back.....at a cost to send it back of $8.95, can you believe they are charging her to send a defective item back to them? Another sub- quality made in a country overseas. Beware, this is just another reason to buy products made in the USA. And remember nothing is ever FREE.
see that the very small computer board that the battery pack plugs into is cracked. We can either resolder a wire in there or send it back to the manufacturer, gramma decides to send it back.....at a cost to send it back of $8.95, can you believe they are charging her to send a defective item back to them? Another sub- quality made in a country overseas. Beware, this is just another reason to buy products made in the USA. And remember nothing is ever FREE.