She was so excited to get it in the mail, take it out of the package, ignore reading the pamphlet on how to set up and run, and immediately plugged the battery pack into the wall for the endless 12 hour first charge.........
Thursday passes with the no-charge indicator light still on....then Friday, still the indicator light is still flashing not charged yet......Saturday rolls around and same thing still indicator light flashing and no "robo-vac" running around the house vacuuming my 92 year old grandmothers very messy house.
Usually she is very strong-willed and will take suggestions from noone. I said to her as gently as possible....."how about I have Mr. Fix-It take a quick look at it?"....she almost immediately agrees with my suggestion#$%^&*(!.
see that the very small computer board that the battery pack plugs into is cracked. We can either resolder a wire in there or send it back to the manufacturer, gramma decides to send it back.....at a cost to send it back of $8.95, can you believe they are charging her to send a defective item back to them? Another sub- quality made in a country overseas. Beware, this is just another reason to buy products made in the USA. And remember nothing is ever FREE.